State Farm® Insurance Agent Amy Park
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mossydog
November 1, 2024
5
out of
5
rating by Mossydog
"Was very helpful and got me setup in minutes. I very much appreciated the great customer service. Thank you Quinten Johnson."
We responded:
"Hello Ben. Thank you for the review! We're thrilled to know our manager Quinten provided prompt, exceptional service for you."
Jed Dordal
October 24, 2024
1
out of
5
rating by Jed Dordal
"While shopping for a vehicle, I was also shopping car insurance prices, which I needed to take into consideration for the overall price of owning the vehicle. I received a quote from this State Farm office that fit my budget and I purchased the vehicle. Less than one month later, I received a letter that my coverage was being dropped because of a single "failure to stop" citation on my record. This was not new information. When I filled out my information initially, I did not hide that I have one citation on my record. All they had to do was deny me coverage when I was initially shopping around and I would have understood. I'm extremely disappointed in this highly unprofessional company. In fact, Georgia law requires insurance companies to give 10 days notice for cancellation. I received 7 days notice, so technically they broke the law."
We responded:
"Hello Jed Dordal. Thank you for the review. Our mission is to provide exceptional customer service to all, and it appears we came short of providing that for you. I’ve reviewed your case and noticed we’ve provided a competitive policy to earn your business. Unfortunately, State Farm Underwriting conducted further review of your consumer reports and obtained a higher risk score in your customer rating index. This decision is not made at the agency’s level, and we understand the inconvenience it has caused you. You may give us a call at the office 770-837-0885 if further assistance is needed."
Tamara Wilson
October 17, 2024
5
out of
5
rating by Tamara Wilson
"I have been a client for several years. Friendly, professional and prompt service."
We responded:
"Hello Tamara. Thank you for the review! We'll do our best to provide you with prompt, exceptional service for many more years to come."
Charan Singh Yadav
October 1, 2024
5
out of
5
rating by Charan Singh Yadav
"Getting"
We responded:
"Hello Charan. Thank you for the review!"
Alex Garcia
August 8, 2024
5
out of
5
rating by Alex Garcia
"Honestly super fast and Cat made it incredibly easy to switch over, couldn’t thank you enough!"
We responded:
"Hello Alex. Thank you for the review and we're thrilled to know Cat provided prompt, exceptional service! We greatly appreciate your time and business."
Keishla Roman
June 7, 2024
5
out of
5
rating by Keishla Roman
"Cat service was excellent. She explained everything in detail. She speaks English and español. I will definitely recommend to any friend or family. Thank you Cat"
We responded:
"Hello Keishla. This is amazing! We love seeing these kind of responses from our clients and we're thrilled to know our team member Cat provided excellent customer service. Thank you for review."
jing liu
April 22, 2024
5
out of
5
rating by jing liu
"小叶工作非常认真，很有耐心，对客户非常亲切，一切都很好"
We responded:
"感謝您的友好評論和積極回饋。我們非常感謝您對我們的客戶服務的評價！"
Gabrielle Shaffer
April 19, 2024
5
out of
5
rating by Gabrielle Shaffer
"Just want to give a brief shoutout to Cat Martinez with Amy Park State Farm. I was working on closing a loan on my home and needed some documents within a very short period of time that were not populating in the online portal anymore. Cat was quick and efficient in helping me identify the problem and personally taking care of it before the end of the day! Fastest help I've received from an insurance company. 10/10- Thanks again!"
We responded:
"Hello Gabrielle. This is great news! We're thrilled to know our team member, Cat Martinez, provided prompt exceptional service. We'll do our best to continue this kind of service for you."
Hongsheng Jiang
March 12, 2024
5
out of
5
rating by Hongsheng Jiang
"对这次的事故处理，我非常的满意，非常感谢是得到。尤其是小叶同学服务非常好，非常感谢的。"
We responded:
"您好Hongsheng, 谢谢您的好评，期待下次能为您提供更优质的服务！"
Guanwen Sun (Edward)
February 28, 2024
5
out of
5
rating by Guanwen Sun (Edward)
"Best insurance agency! I’ve been with Amy Park and her team for over 10 years and never had a complaint. The team is polite and efficient, and most importantly, always offers the best deal!"
We responded:
"Hello Guanwen, that’s amazing! Thank you for being a part of the State Farm family for so long. We appreciate you taking time out of your day to leave us a review! "
Janay Johnson
February 22, 2024
5
out of
5
rating by Janay Johnson
"Cat Martinez is an absolute gem of an insurance agent! We've entrusted her with our business insurance, car insurance, and renters insurance, and she consistently exceeds our expectations. Cat's professionalism, attention to detail, and personalized approach make every interaction a breeze. She goes above and beyond to ensure we have the coverage we need at competitive rates. With Cat on our side, we feel confident and secure knowing our assets are protected. Five stars all the way!"
We responded:
"Hello Janay. Wow, this amazing! We're beyond excited to know our team member Catherine provided exceptional service to you. Welcome to the Neighborhood."
Patrice Green
February 13, 2024
5
out of
5
rating by Patrice Green
"Cat is an excellent agent! Her product knowledge, outstanding customer service and effective communication made the experience of switching insurance companies a seamless, enjoyable experience. I highly recommend her and the agency!"
We responded:
"Hello Patrice. This is great! We love seeing these kind of reviews, and we're thrilled our team member Cat provided exceptional service. Thank you once again for your time and business."
Thomas Oreilly
February 13, 2024
5
out of
5
rating by Thomas Oreilly
"Cat and her team made the process incredibly easy and seamless. Great to work with and overall amazing experience!"
We responded:
"Hello Thomas. Thank you for the honest feedback. We're beyond excited to know our team member Cat has provided exceptional customer service for you. Welcome to the State Farm family!"
Roy Bowman
February 6, 2024
5
out of
5
rating by Roy Bowman
"Great experience!!! Cat M. did an excellent job serving me. I was a Geico customer for 8 years and State Farm almost cut my rates in half with better coverage on top. They also made the process quick and easy and gave detailed answers to any questions that I had. I will be recommending this office to everyone. About to switch my renters insurance as well. Very pleased customer."
We responded:
"Hello Roy. Amazing! We love seeing these kind of reviews from our clients, and we're beyond thrilled to know our team member, Catherine, provided exceptional customer service. We greatly appreciate your feedback!"
Xiang Li
February 6, 2024
5
out of
5
rating by Xiang Li
"Lulu did amazing job. She’s patient and well knowledge. I also introduced her to my friends to house and car insurance."
We responded:
"Hello Xiang Li. This is great! We're thrilled to know our team member, LuLu, provided exceptional service for you and earned your referral. We greatly appreciate your business."
Angela Hodge
October 11, 2023
5
out of
5
rating by Angela Hodge
"Mr. Johnson was very pleasant and patient and answered all my questions"
We responded:
"Hello Angela. We love seeing these kind of reviews from our clients, and we're thrilled to know our Office Manager Quinten was able to provide you with exceptional service! We hope to provide the same quality of service for years to come."
Katlyn Ridgeway
October 10, 2023
5
out of
5
rating by Katlyn Ridgeway
"Cat Martinez did an excellent job working with us to get us all the information we needed and a much lower monthly rate than our previous insurance policy with better coverage! She was patient as we worked through making the transition to State Farm, and we are extremely thankful for her knowledge and guidance. Thanks again Cat!"
We responded:
"Hey Katlyn. Thank you for taking time out of your day to give us a positive review. This is great! We're thrilled to know our team member, Cat Martinez, provided you exceptional customer service. Welcome to the neighborhood. "
Audrey
June 2, 2023
5
out of
5
rating by Audrey
"Fast, convenient, and reasonable price! Thanks to agent Jingmei!"
We responded:
"Hello Audrey. We love to see reviews and comments like this from our clients. We're thrilled to know our team member, Jingmei, provided exceptional service for you! Thank you once again for the review."
Carrie Jefferys-Gaglione
January 25, 2023
5
out of
5
rating by Carrie Jefferys-Gaglione
"Quinten has been incredibly helpful in answering all of my questions about my policies, providing quotes and requested documentation in a timely manner, and providing exceptional customer service. I was considering switching to an agency that is closer to my home, but decided to stay with Amy Park’s agency due to my experience with Quinten."
We responded:
"Hello Carrie. We greatly appreciate you taking time out of your day to give us a 5-star review with positive feedback. We love seeing comments like these from our clients, and we're beyond thrilled to know our Manager Quinten was able to retain your business. Thank you once again."
Brandon Ashiedu
January 23, 2023
5
out of
5
rating by Brandon Ashiedu
"Quinten was a great representative and really took the time to break down any questions/concerns that I had without any issue/attitude. Made me feel 100% comfortable and satisfied with the policy I purchased."
We responded:
"Hello Brandon. Thank you for the kind words and positive review. We're thrilled to know our Manager Quinten was able to provide exceptional service for you. "
Lu Zhang
January 16, 2023
5
out of
5
rating by Lu Zhang
"They are very helpful. And willing to explain every details to you!"
We responded:
"Hello Lu Zhang! Thank you for the kind words and positive feedback. We greatly appreciate it."
Shishuang Tu
October 24, 2022
5
out of
5
rating by Shishuang Tu
"Nice customer service!"
We responded:
"Hello Shishuang. Thank you for the positive feedback and review. We greatly appreciate it!"
Nathan Vanwormer
September 6, 2022
1
out of
5
rating by Nathan Vanwormer
"Wish I could give 0 Stars , nobody here really knows what they are talking about. They call State Farm to get information. Quinten Johnson was very rude & was not knowledgeable regarding state-farm policy. Told me different answers to the same question multiple times. Chose another location / company for your insurance."
We responded:
"Hello Nathan. Thank you for the feedback and we apologize for your recent experience. We uphold a promise to provide exceptional service to all. I’ve reviewed your case with our Office Manager Quinten and was informed a 30-minute conference call was made among you and a Claims Associate. In the process of mitigating and expediting your case, both our manager and Claims Associate were subjected to verbal abuse by you. We understand your frustration, but it’s highly unnecessary to discredit and belittle individuals working hard to serve and assist you. We would greatly appreciate the opportunity to discuss this further with you. Please contact our office (770)-837-0885 at your earliest convenience."
Henri Johnson
September 1, 2022
5
out of
5
rating by Henri Johnson
"Quinten Johnson has been my agent for my life insurance, homeowners insurance, and auto insurance. During every encounter her remained the consummate professional. I got the sense that he was honestly working on my behalf, to provide the best coverage options at affordable prices. Every encounter has been seamless. He is undoubtedly a great asset to his company, by being the reliable agent that customers need."
We responded:
"Hello Henri Johnson. We love to see reviews like this from our clients! We're thrilled to know our Office Manager, Quinten, has provided you exceptional customer service. We truly value your time and relationship, and thank you for allowing us to serve you."
William Bobick
August 26, 2022
5
out of
5
rating by William Bobick
"Updated my insurance needs."
We responded:
"Hello William. Thank you for taking time out of your day to give us a positive review. We're here to serve you via email, phone call, or office visit."